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Emergency

Emergency with a product : Solvay worldwide level 1 response for distribution accidents

 In case of emergency, please dial the emergency telephone line of the concerned country, as indicated in the table below

You will be advised (identification, properties, what to do in an emergency: fire, spills, ...) by a trained specialist, whenever and wherever the accident occurred and whatever language is involved.

Important: this is an emergency telephone line, not allowed to be used for other issues (out of stock, claims).

Region Countries Languages provided Emergency Telephone Numbers
Europe All European Countries Albanian, Bulgarian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serb-Croat, Slovak, Spanish, Swedish, Turkish, Ukrainian +44 (0)1235 239 670
Africa
Americas
Middle East
Israel		 (where European languages are spoken) e.g : English, French, Portuguese, Spanish,... +44 (0)1235 239 670
Asia Pacific Australia English +61 2801 44558
  New Zealand English +64 9929 1483
  Sri Lanka English, Sinhalese +65 3158 1195
  Philippines English, Tagalog +65  3158 1203
  China & Taiwan English, Mandarin +86 10 5100 3039
        North & South Korea English, Korean +65 3158 1285
  Japan English, Japanese +81  345 789 341
       Indonesia English, Indonesian 00780 3011 0293 (toll-free, access from Indonesia only)
       Malaysia English, Malaysian +60 3 6207 4347
        Thailand English, Thai 001800 1 2066 6751 (toll-free, access from Thailand only)
  India English, Hindi +65 3158 1198
  Bangladesh English, Bengali +65 3158 1200
  Pakistan English, Urdu +65 3158 1329
  Vietnam English, Vietnamese +65 3158 1255
Asia Pacific East / South East Asia English, Mandarin, Cantonese, Japanese, Korean, Thai, Indonesian, Malay, Vietnamese +65 3158 1074
Middle East
Africa		 Arabic speaking countries Arabic, French, English +44 (0) 1235 239 671
Americas North America
(USA, Canada, Caribbean)		 English, Spanish

800 424 9300 (Chemtrec-toll free)
+703 527 3887 (Chemtrec)
      South America English, Spanish, Portuguese, French, Dutch +44 (0) 1235 239 670

see also http://www.chemtrec.com/Chemtrec/ and http://the-ncec.com/carechem24/
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Date of last update: 21/6/2010