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Emergency

Emergency with a product : Solvay worldwide level 1 response for distribution accidents

 In case of emergency, please dial the emergency telephone line of the concerned country, as indicated in the table below

You will be advised (identification, properties, what to do in an emergency: fire, spills, ...) by a trained specialist, whenever and wherever the accident occurred and whatever language is involved.

Important: this is an emergency telephone line, not allowed to be used for other issues (out of stock, claims).

Region Countries Languages provided Emergency Telephone Numbers
Europe All European Countries Albanian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serb-Croat, Slovak, Spanish, Swedish, Turkish, Ukrainian +44 (0)208 762 8322 (UK)
Asia Pacific Australia, New Zealand English +44 1865 407333 (UK)
OR
+61 2  9032 0460 (Sydney)
     Hong Kong, Singapore, Sri Lanka, Taiwan, Singalese, Mandarin, English +65 63 222 513 (Singapore)
  China Mandarin +86 10 5100 3039
        North & South Korea Korean +65 633 44 177 (Singapore)
  Japan Japanese +81 3 5213 0744 (Japan)
       Indonesia Bahasa Indonesia +62 21 7279 2936 (Indonesia)
       Malaysia Bahasa Malaysia +60 3 7968 3417 (Malaysia)
        Thailand Thai +66 2  252 9818 (Thailand)
  India Hindi, Engish +65 6322 2521 (Singapore)
  Bangladesh Bengali, English +65 63 22 2520 (Singapore)
  Pakistan Urdu, English +65 63 22 2524 (Singapore)
  Vietnam Vietnamese +65 6322 2519 (Singapore)
Asia Pacific ALL REGIONS English, Mandarin, Cantonese, Japanese, Korean, Thai, Bahasa Indonesian, Vietnamese  +65 633 44 177 (Singapore)
Middle East All, except Israel Arabic, French, English +961 3 487 287 (Lebanon)
     Israel English +44 208 762 8322 (UK)
Africa Arabic speaking countries Arabic, French, English +961 3 487 287 (Lebanon)
   All other countries Portuguese, English, French +44 208 762 8322 (UK)
Americas North America
(USA, Canada, Caribbean)		 English, Spanish

800 424 9300 (Chemtrec-toll free)
+703 527 3887 (Chemtrec)
      South America English, Spanish, Portuguese, French, Dutch +44 208 762 8322 (UK)

see also http://www.chemtrec.com/Chemtrec/ and http://the-ncec.com/carechem24/
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Date of last update: 26/6/2009